NEED HELP?
Explore our list of quick links below for information regarding products and services.
Online Store: Returns & Exchanges, Shipping Policies
CUSTOMER SERVICE
We're committed to providing our customers with a world-class online shopping experience here at Fender.com.
Phone: 0800 1800 720
Email: contactemea@fender.com
10:00AM to 6:00PM GMT Monday - Friday
Have a question? From product support to assistance with online ordering, our dedicated Gear Advisor team is here to help you every step of the way.
Why buy Fender? Explore the full range of benefits of buying direct with Fender HERE.
WE ARE HERE TO HELP
We're committed to providing our customers with a world-class online shopping experience.
To contact us directly, feel free to call toll-free or email us and we’ll be glad to help.
Need to talk to a Gear Advisor? Call us now.
Need online support from a Gear Advisor? Send an email now.
CORPORATE HEADQUARTERS
Serving customers in the United States and Canada.
MEDIA INQUIRIES
Fender Musical Instruments Corp.
1575 N Gower Street, Suite 170
Los Angeles, CA 90028
USA
Phone: 323.210.1800
Email: press@fender.com
NON-MEDIA INQUIRIES
Fender Musical Instruments Corp.
17600 N. Perimeter Drive, Suite 100
Scottsdale, AZ 85255
USA
Phone: 800.856.9801
Email: consumerrelations@fender.com
PRODUCT CLEARANCE
For product clearance inquiries, or acquiring the required permission for an upcoming film, TV, campaign (digital/social/print), commercial, art, novel, etc.
Email: productclearance@fender.com
EUROPE
Serving Customers Throughout Europe.
Phone numbers for Fender enquiries only.
Fender Musical Instruments Europe ltd.
Leo House
Birches Industrial Estate
East Grinstead
West Sussex
RH19 1QZ
United Kingdom
United Kingdom of Great Britain and Northern Ireland and The Republic of Ireland
Phone: 0333 200 8765
Email: contactemea@fender.com
PreSonus Tech Support: Contact Now
Hours: 9 a.m. - 5 p.m. GMT
Spain, Balearics, Canary Islands and Portugal
Phone: 0911 142 131
Email: contactemea@fender.com
PreSonus Tech Support: Contact Now
Hours: 10 a.m. - 6 p.m. CET
Germany, Austria, Belgium, The Netherlands, Luxemburg and Switzerland
Phone: 0800 1800 720
Email: contactemea@fender.com
PreSonus Tech Support: Contact Now
Hours: 10 a.m. - 6 p.m. CET
France and Andorra
Phone: 08 00 90 17 04
Email: contactemea@fender.com
PreSonus Tech Support: Contact Now
Hours: 10 a.m. - 6 p.m. CET
Italy
Phone: 800959156
Email: contactemea@fender.com
PreSonus Tech Support: Contact Now
Hours: 10 a.m. - 6 p.m. CET
Sweden, Denmark, Estonia, Finland, Greenland, Latvia, Lithuania, Norway and Faroe Islands
Phone: 020 795 198
Email: contactemea@fender.com
PreSonus Tech Support: Contact Now
Hours: 10 a.m. - 6 p.m. CET
Bulgaria, Czech Republic, Poland, Slovakia, Slovenia, Croatia, Hungary and Greece
Phone: +44 (0)1342332480
Email: contactemea@fender.com
PreSonus Tech Support: Contact Now
Hours: 10 a.m. - 6 p.m. CET
AUSTRALIA
Serving customers in Australia.
Fender Music Australia Pty Limited
PO Box 6309
Alexandria NSW 2015
Australia
Phone: (61) 2 8198 1300
Sales Email: au_sales@fender.com
Support : au_consumerrelations@fender.com