CURRENT RRP'S & FAQ
How do I find out the current Recommended Retail Price of Fender® product in Australia?
For all current pricing information please contact your local Authorised Fender Dealer. You can find your local Authorised Fender Dealer by State / region / suburb in the Authorised Fender Dealer Finder on our home page and at the bottom of most pages in this web site. Fender Music Australia currently distributes Recommended Retail Price (RRP) information to all of its Authorised Fender Dealers. These prices are recommended prices only and there is no obligation for our Authorised Fender Dealers to comply with these recommendations. Prices and specifications are subject to change without notice.
How do I find out the value of my Guitar?
Identification of guitars and amps over the phone and via the Internet is difficult. Fender Music Australia recommends that you take your guitar into an Authorised Fender Dealer for a visual identification and valuation. If you require a written valuation for insurance purposes, you should expect to pay a fee.
Where can I buy Fender Music Australia's products?
Fender musical equipment, parts and accessories are available exclusively through a network of Authorised Fender Dealers. As a wholesaler, Fender Music Australia does not sell directly to consumers. To find an Authorised Fender Dealer near you, consult the Authorised Fender Dealer Finder in the menu to the left, or on the bottom of most pages within this site.
Where can I get my guitar, bass or amp serviced?
Fender product service is available through our national network of Authorised Fender Service Centres. For the location of an Authorised Fender Service Centre near you, check with your local Authorised Fender Dealer or select the Warranty Repairers link.
How do I find out the age of my Guitar / Amplifier?
The serial number of Fender guitar, Basses and Acoustics and Amps is a good indicator of the year of manufacture. You can visit Fender's Product Dating page for some useful information. http://www2.fender.com/support/articles/?section=articles&category=product-datingN.B.This site is not a comprehensive listing and should be used as a guide only. As always, we recommend that you take your instrument into your local authorised Fender dealer for more information.
Why should I Buy Local?
Fender Music Australia offers limited product warranties of varying length for goods purchase from Australian Authorised Fender dealers. The conditions of the limited warranty are set out on the warranty cards provided with the product at the time of sale. Your local Australian Authorised Fender Dealer is the best person to help you with your entire guitar, bass and pro sound needs. Your advantages in dealing with a local Authorised Fender Dealer are many, and include: -
- • Years of experience in dealing with Fender guitars and amps.
- • Dealing with an established local business.
- • Cover by Fender Music Australia's Australia-wide limited warranty.
- • Convenience of local service.
- • Excellent advice from a professional.
A note of caution
Many overseas internet sites that you may be looking at may not quote you the price inclusive of their local taxes, freight to Australia, Australian duty (which is applicable to guitars and amps) customs clearance charges, port charges and surcharges and other government charges which may also include a quarantine inspection charge, and GST. The price quoted also may not be in Australia dollars. The price does not include warranty outside the country of sale.
Returning damaged, or incorrectly shipped items, or an unsatisfactory guitar (or product in general) to countries outside Australia may be problematic and expensive to resolve.
Purchasing goods from overseas means that you are outside the jurisdiction of Australian Consumer protection laws and assistance.
All Fender Music Australia's amplification and Pro-sound product is certified to meet the Australian Standards and displays the Australian compliance C-Tick logo or RCM mark.
Product purchased from overseas may not comply with our Australian standards, nor is it covered by Fender Music Australia's Australia-wide limited warranty.
In some cases product purchased from overseas may not work in Australia and may pose an electrical risk.
For further consumer information on Internet purchasing and trading please consult the Australian Consumer Affairs Internet site on this subject and use the ACCC online shopping checklist before committing to any on-line purchase.
Always check with you local Authorised Fender Dealer for current pricing information prior to making a purchase over the Internet.
Remember: if in doubt buy locally from an Australian Authorised Fender Dealer.