My Fender® G-DEC® 3 seems to be malfunctioning.

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My Fender G-DEC 3 is behaving strangely. What should I do?
Check the Software & Firmware Downloads section of the Fender G-DEC 3 support site and download the latest firmware update for your Fender G-DEC 3.

There are two ways to update the firmware, either through Fender® FUSE™ or from the Fender G-DEC 3 unit itself. 

Updating the firmware through Fender FUSE:
  1. Download the file containing the latest Fender G-DEC 3 firmware here.
  2. Open Fender FUSE and choose Utilities -> Update Firmware.
  3. Select the firmware file.
  4. Check your Fender G-DEC 3’s screen for update progress.

Updating the firmware from the Fender G-DEC 3 front panel:
  1. Download the file containing the latest Fender G-DEC 3 firmware here.
  2. Copy the file to an SD card.
  3. With the Fender G-DEC 3 powered off, insert the SD card into the unit.
  4. Power the unit on and follow the on-screen instructions.

If a firmware update didn't resolve the issue, please contact Fender Consumer Relations.