Fender Musical Instruments Corporation
Attn: Consumer Relations Dept.
17600 N. Perimeter Drive, Suite 100
Scottsdale, AZ 85255
Telephone: (480) 596-7195
Fax: (480) 367-5262
Guitar and Amplifier Technical Support
Fender Consumer Relations department representatives can assist you with most technical questions about guitars or basses. It's almost impossible, however, to diagnose a complex technical issue by phone. To expedite a resolution to your problem, Fender representatives may refer you to a certified technician at a Fender Authorized Service Center in your area.
Regarding technical support for amps, Fender is very limited in what it can discuss with consumers because of liability issues and the complex nature of amplifier electronics. As Fender amplifier products typically aren't user-serviceable, representatives may refer you to a certified techician at a Fender Authorized Service Center in your area for assistance.
Nor can Fender advise consumers on guitar, bass and amplifier modifications, as these void the warranty that instruments and amps come with. Please contact an independent repair facility or aftermarket parts dealers for assistance and information.
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