You are welcome to praise or criticize the products you have purchased. However, please be specific in your comments as to why you like or dislike a product, so that it’s helpful to others in their decision-making process.

While we try to post as much honest customer feedback as possible, customer reviews will normally be posted within 1-2 business days, though we reserve the right to reject publication, without notice, of any review due to content, language or other issues.

Please refrain from including phone numbers, addresses or URLs.

Please do not post promotional content such as advertisements of any kind (including “for sale” ads), links to your music page or music video, or repeated posts that make the same point excessively.

We do not allow inappropriate language, profanity, obscenities or hate speech, including but not limited to racial, ethnic or religious slurs. We also do not allow spiteful or personal attacks on other reviewers.

Please do not post or discuss obscene or unlawful materials such as pornography or illegal drugs or the use of illegal drugs.

If you have a suggestion for our site, please do not include it in your review. Send such suggestions to webmaster@fender.com.

If you have a customer service issue or require assistance with a product, please contact the Fender Consumer Relations department directly at consumerrelations@fender.com or by phone at (480) 596-7195. Our Consumer Relations group will not engage in dialogue about product ratings and reviews.

Fender Musical Instruments Corp. reserves the right to immediately terminate or suspend users for violations.

Fender Musical Instruments Corp. can contact any Internet service provider to provide it with information on illegal activities.

Some offenses warrant an immediate permanent ban, including inappropriate racial remarks, heated political or religious discussion, profane usernames, and posting viruses or URLs to viruses. It is at the sole discretion of Fender Musical Instruments Corporation to determine what offences warrant such action. In addition, attempting to avoid a temporary ban by creating a string of new accounts may result in a permanent ban on the new user ID and a possible escalation of punitive actions against the original ID.