Squier® by Fender® Stratocaster® Guitar and Controller Service and Warranty Information

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What is the warranty on my Squier® by Fender® Stratocaster® Guitar and Controller? What does the warranty cover? How do I get it serviced for repairs?

SERVICE/WARRANTY

SERVICE

For service in the United States and Canada, please contact an Authorized Fender Service Center.

For service outside the United States and Canada, please contact your authorized dealer or the Fender distributor in your country or region

 

SQUIER® by FENDER® STRATOCASTER® GUITAR and CONTROLLER 1-YEAR LIMITED WARRANTY

Fender Musical Instruments Corporation (“FMIC”) warrants this Squier by Fender Stratocaster Guitar and Controller to be free from defects in materials and workmanship if used under normal operating conditions for a period of one (1) year from the date of original purchase, except that cables and any other included accessory products are warranted for a period of ninety (90) days from date of purchase. This warranty applies only to the original retail purchaser when this instrument is purchased from an Authorized Squier Dealer and is subject to the limitations set forth herein. IMPORTANT: PLEASE RETAIN YOUR ORIGINAL SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE VALIDATING THIS LIMITED WARRANTY.

Should a defect in parts or workmanship occur in any component of the Squier by Fender Stratocaster Guitar and Controller, return the product to the Authorized Squier Dealer from whom it was purchased, with your sales receipt as proof of purchase, during the applicable warranty period. Defective products that qualify for coverage under this warranty will be repaired or replaced with a like or comparable model (at Fender's discretion), without charge, by the Dealer.

All transportation costs, including freight and insurance charges, associated with obtaining warranty service and repairs on Squier by Fender Stratocaster Guitar and Controller instruments are the responsibility of the purchaser, as is any service initiated for the purpose of customizing adjustments beyond factory specifications. Initial standard setup and adjustment of the instrument and its components at the time of purchase are considered normal dealer preparation.

The Squier by Fender Stratocaster Guitar and Controller is designed for use only with strings of .009 to .042 gauge. Heavier gauge strings may cause damage to the instrument. This warranty is void if strings of a heavier gauge than .009 to .042 are installed.



LIMITATIONS AND EXCLUSIONS

The following items are not covered by this warranty.

  1. Damage to the Squier® by Fender® Stratocaster® Guitar and Controller caused by the use of strings heavier than .009 to .042 gauge.

  2. Fret wear, saddle wear, nut wear, strings and batteries.

  3. Setups, adjustments or routine maintenance of any kind.

  4. Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration, gig bags, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-FMIC approved polishes.

  5. Damage, corrosion or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts and acids of perspiration.

  6. Any damage to an instrument resulting from customization or modification.

  7. Normal wear and tear on any part of the Squier by Fender Stratocaster Guitar and Controller, including jacks, controls, switches, plated surfaces, tuning machines, pickguards, hardware etc.

  8. All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or Acts of Nature.

  9. Any instrument, whose serial number is missing, altered or tampered with in any fashion.

  10. Any instrument purchased from anyone other than an Authorized Squier® Dealer.
  11. Instruments that have been serviced by unauthorized persons (any person other than an FMIC Certified Technician at an Authorized FMIC Service Center).


FMIC ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM FAILURE OF THIS 
PRODUCT NOR ANY LOSS OF INCOME, SATISFACTION, OR DAMAGES ARISING FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE.

Any warranties implied by law (including warranties of merchantability or fitness) are limited to the duration of this express limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

WARRANTIES STATED HEREIN ARE OFFERED ONLY BY FENDER MUSICAL INSTRUMENTS CORPORATION AND NOT HARMONIX MUSIC SYSTEMS, INC. OR MTV NETWORKS, A DIVISION OF VIACOM INTERNATIONAL INC. OR THEIR AFFILIATES.


NOTE: This warranty applies only to Squier® by Fender® Stratocaster® Guitar and Controller instruments purchased and serviced within the U.S.A. and Canada. Warranties outside these countries are as defined by the authorized Fender Distributor for your country or region, and may vary from the above in terms and/or length.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not used in accordance with the instructions, may cause harmful interference to radio communications and there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: reorient or relocate the receiving antenna, increase the separation between the equipment and receiver, connect the equipment into an outlet on a circuit different from that of the receiver. Consult the dealer or an experienced radio/TV technician if help is needed with interference.

NOTE: FMIC will not be responsible for unauthorized equipment modifications that could violate FCC rules, and/ or void product safety certifications. This warranty applies only to Fender instruments manufactured after January 1, 1998, and purchased and serviced within the U.S.A. and Canada. Warranties outside these countries are as defined by the authorized Fender Distributor for your country or region, and may vary from the above in terms and/or length.